Temperature Control Box

Great boxes, keeps everything frozen and are refundable

Don't always keep the frozen feed frozen

Not suitable for frozen goods, especially if it gets little bit warmer. My last two orders came in partially defrosted and some packs were not suitable to feed to the dog.
Description is misleading unfortunately, as it is not temperature control it only provides very little insulation.
If say styrofoam would work better.

Great idea for keeping food frozen and refundable

Great boxes for keeping the food frozen

Brilliant the return for recycling ♻️

good quality

Makes delivery possible

Refundable is a great idea and they keep food lovely and frozen

Easy to keep, build up a few and bring back for treats!

Boxes work well keeping food frozen and they’re refundable

Fantastic boxes

Must have for deliveries

Great box for keeping food frozen while in transit

The 2 top packs of raw food were defrosted so I threw them out.

Keeps food very fresh

Keeps the meat packs nice and fresh and frozen while in transport. I have noticed that things like the frozen rabbit ears and frozen chicken feet are slightly thawed when they come.

This is a great service that is easily accessed on the website. Never have an issue and the contents are always well packed. Thank you Fetch your pets Needs 🌟

Love this Petshop , range of products is second to none snd delivery is so fast

I was a bit disappointed in the way the box arrived … It had a big boot print on the top of it when I opened my door to bring it in as well as the corner was soaked, buying this every month as I get some raw bits for my lurcher, it can be a bit annoying to pay an extra bit of money when my order comes up to 80e to 85e a month would appreciate it if it came in better condition…

Other than that problem, the frozen bits example I buy the Alroda raw products . It was still pretty much frozen.

It is a good thing to get with raw food, keeps it fresh

Great way of encouraging recycling. I let a few build up and then bring back, an extra few bob for treats for the dogs

It does what it should

We can fit a months supply for two dogs easily in a box. Never any issues with the delivery. Food is always still frozen and when we've 6 boxes accumulated we return for a refund. Easy arrangement to return too

Great to see reusable packaging!

Order raw dog food and treats from Fetch frequently. Great service and products. Dogs love it 🐾❤️

These boxes are a good idea, keeps food frozen and refundable

Best box, food totally frozen on delivery

The frozen [paper] boxes with food was leaking and entire delivered " temperature isolated box" was full of juice from products ( blood and water)
We had better secured dog food/ also frozen/ from Butternut Box, where was insulated with sheep wool wrapped in pvc and additionally ice in sealed bags and could las teven10 hours before we picked up when back from work.
..anyway its works a WAY BETTER than that.
It's just about delivery.
Not a products.

at this stage, after ordering each month frozen food, I have enough layers to wallpaper the whole house. I know you can return it, but I am a hoarder.

Awesome that you can return these for a refund